The patient advocate role is important for patients not only for communication, but also for their mental and emotional health needs as well. Sometimes, all a patient wants and needs from their patient advocate is someone to listen to their fears and concerns.
Another vital part of patient advocacy is the need for patients to have someone explain medical terms and procedures to them that they otherwise would not understand. If a patient is trying to decide whether to accept medical treatment or not, they might look to their patient advocate to fully explain their options. Because of this, it is also extremely important for us to be respectful of patient decisions, and only explain facts and not share opinions.
“We connect the patients with qualified pediatric specialist all over Africa”
Who is a Patient Advocate
An individual or an organization, concerned with healthcare standards or with one specific group of disorders.
Roles of a Patient advocate
- Gathering information on specific conditions and illnesses
- Helping patients navigate their treatment and care options
- Keeping notes of what happens during medical visits
- Identifying areas where more or better care is needed
- Supporting patients' rights, do you know your rights?
- Educating and walking patients through the management of their disease or chronic illnesses.
- Establishing a network of contacts in the sector of medical service providers, with medical practitioners, and with pharmaceutical and medical research to provide patients with help in the care and management of their diseases.
- Providing emotional support for patients or connecting them to mental health resources. According to the National Institute of Mental Health, individuals with chronic illnesses are at a higher risk of depression than patients with other mental health conditions.Especially through difficult phases of adaptation of their daily routine and lifestyle to accommodate the disease
Our Advocacy Process
The most important reason for monitoring each child's development is to determine if his or her growth development is on track
- Contact Us: You contact the Magic Foundation Africa because your child or someone you know faces a life changing health event. Call us on: +254(713)166800 or write to us on info@magicfoundationafrica.org
- We reach out to you and learn more about your needs: An appointed advocate will contact you to schedule a telephone or email, usually within two or three business days. We’ll identify key issues and whether our advocacy services are a good fit.
- We establish an advocacy relationship: We work with the best qualified paediatric endocrinologists in Africa,we will try to connect you to a specialist in your respective region.
- We Listen to Your Feeback and Make Our Services Better: We value your feedback and want to constantly improve our advocacy approaches. We invite feedback through a confidential survey.
